Trinity International University of Ambassadors (“TIUA”) operates as a private, faith-based educational institution under religious exemption. TIUA retains full authority to establish, interpret, and enforce its institutional policies, academic standards, and governance practices in alignment with its religious mission, biblical values, and organizational structure. Nothing within these policies shall be construed as a waiver of TIUA’s religious freedoms or governing authority.
PRIVACY & DATA PROTECTION POLICY
Trinity International University of Ambassadors (“TIUA,” “the University,” “we,” or “our”) is committed to protecting the privacy and personal information of students, alumni, faculty, partners, donors, and website visitors.
Information We Collect
TIUA may collect personal and institutional information including, but not limited to:
-
Name, email address, phone number, and mailing address
-
Enrollment, application, and academic records
-
Payment and transaction information
-
Communication records and submissions
-
Website usage data and analytics
Use of Information
Information is used to:
-
Process enrollment, applications, and participation
-
Deliver educational programs, services, and events
-
Communicate institutional updates and opportunities
-
Maintain operational and compliance records
-
Protect institutional integrity and mission alignment
Data Protection
TIUA takes reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, or disclosure.
Third-Party Services
TIUA may utilize trusted third-party platforms for payment processing, learning management systems, communications, marketing, and event registration. These platforms operate under their own privacy and security policies.
No Sale of Personal Data
TIUA does not sell, trade, or rent personal information to third parties.
Consent
By interacting with TIUA, submitting information, or using the TIUA website, you consent to this Privacy & Data Protection Policy.
WEBSITE TERMS OF USE
By accessing or using the Trinity International University of Ambassadors website, you agree to these Terms of Use.
Permitted Use
The TIUA website is provided for educational, informational, institutional, and faith-based purposes. Unauthorized use, misrepresentation, data scraping, or commercial exploitation of TIUA content is strictly prohibited.
Intellectual Property
All content on this website, including text, logos, graphics, documents, images, and branding, is the intellectual property of TIUA and may not be copied, reproduced, or distributed without written authorization.
No Guarantee of Outcomes
Participation in TIUA programs, earned degrees, honorary degrees, events, or recognitions does not guarantee financial, professional, academic, or personal outcomes.
Limitation of Liability
TIUA shall not be held liable for damages arising from website use, service interruptions, technical errors, or reliance on information provided.
NON-DISCRIMINATION & FAITH ALIGNMENT POLICY
Trinity International University of Ambassadors affirms the dignity and value of all individuals and is committed to ethical conduct and respect.
TIUA does not unlawfully discriminate in educational access or institutional participation. At the same time, TIUA reserves the right to operate in accordance with its religious beliefs, biblical values, and institutional mission, including faith-based instruction, ministerial leadership development, and moral and ethical standards consistent with scripture.
This policy is applied in alignment with TIUA’s religious exemption and governing authority.
STUDENT GRIEVANCE & COMPLAINT POLICY
Trinity International University of Ambassadors is committed to the fair, respectful, and orderly resolution of student concerns.
Scope
This policy applies to concerns related to:
-
Academic matters
-
Program delivery
-
Administrative services
-
Institutional conduct
Resolution Process
-
Students are encouraged to seek informal resolution through direct communication with the appropriate department or representative.
-
If unresolved, a written grievance may be submitted to TIUA administration.
-
TIUA leadership will review the grievance and issue a written determination.
Final Authority
All grievance determinations made by TIUA are final. Submission of a grievance does not waive TIUA’s institutional authority, religious governance, or internal decision-making rights.
FINANCIAL TERMS & REFUND POLICY
Financial Responsibility
All tuition, fees, program costs, and participation payments associated with Trinity International University of Ambassadors are the sole responsibility of the participant.
Non-Refundable Fees
Unless explicitly stated otherwise in writing by TIUA, the following fees are non-refundable:
-
Application fees
-
Registration fees
-
Honorary degree graduates processing fees
-
Event deposits
-
Digital products, services, and online access
Program Modifications
TIUA reserves the right to modify program schedules, faculty assignments, delivery formats, locations, or program details as necessary to fulfill its mission and operational needs.
Chargebacks & Payment Disputes
Unauthorized chargebacks, payment reversals, or disputes initiated without prior written communication with TIUA may result in:
-
Immediate removal from programs or events
-
Suspension of services or access
-
Revocation of recognitions, credentials, or participation privileges
TIUA reserves the right to pursue appropriate remedies to protect institutional integrity.
